Will2U

Have you been taking it in to the dealer each time? What have they told you was wrong?

I don't understand this. The '21 and '22 models are basically identical, aren't they? Same Sync 4A and I'm not aware of any significant differences except for optional equipment. Why are only the '21 models reporting this problem? I just drove mine down the street for a test drive to make sure and it seems to work fine. Forward camera shuts off at 7 mph and works each time I use it. This only thing that might be at play is the computer chip shortage. Perhaps they swapped out chips that weren't as functionally similar as they thought. ?? This completely sucks.

Do your headlamps go back and forth (a self test) when you start the car? If so, you are fine. The following was posted in a previous post: SSM 48993 - 2020 Edge - Adaptive Headlamps - Selection Greyed Out In Instrument Panel Cluster (IPC) Some 2020 Edge vehicles equipped with adaptive headlamps may exhibit an IPC selection of adaptive headlamp that appears greyed out or is not able to be selected. This selection does not affect the operation of the adaptive headlamps. This is characteristic of the vehicle and no repairs should be attempted.

Yeah, new one on me. The system won't stop the engine if it isn't capable of restarting it. Something is out of sync. Even though it's been 3 months, was the BMS reset when the battery was changed?

I had a buzzing noise in a previous vehicle and the dealer determined it was just something in the ductwork. On high speed, its flapping sounded like a buzz. Suck and/or blow the dash vents, too. If it's a piece of paper, it may have worked its way through until it got caught.

While the filter is out, you might also want to stick a shop vac in and just suck both directions. Maybe something has fallen into the ductwork. ??

I think either way will work. It does need to be performed though. Try it manually and I bet you're good to go.

Sounds like you're on the right track. Was the BMS reset?

I have learned that interacting with Ford via Social Media or the FordPass app is useless. If you need help locating the Start button, they might be able to help you. They are NOT technical staff at all. If you have a PROBLEM, always go to a dealership. That has been a frustrating lesson. I agree that there needs to be more control over updates and a rollback procedure. Cars are more like computers and Ford is taking the Apple approach.

Schedule with your dealer to have the modules updated. Several modules are involved so it takes all day (mine was in overnight). My dealer only has one tech to do programming so I had to schedule a week in advance. Your letter will mention over the air updates, but don't hold your breath for that.

You might want to go ahead and contact your dealer. This was a big update and, from the way it sounds, a bad update won't correct itself. It's a warranty fix so you are just out the inconvenience. Depending on your dealer, it may be a while before you can even get in. My dealer has ONE tech qualified to do software updates. I had to schedule a week in advance and leave the car overnight.

Have you taken it to the dealership to have the update checked and reloaded? It has been reported that Ford experienced a server problem with OTA updates recently. One of your modules may need to be reloaded. It is an all-day job to update all modules but the dealership can fix it. I had them do mine rather than wait for OTA.

If you haven't done so already, you might want to check in www.fordsyncforum.com. It is all about Sync. Perhaps someone there can give you a lead.

Same problem here. My big feet trigger it while I'm cleaning or unloading. If I'm cleaning, it's a serious hazard for my fingers. I have identified a place where I visibly hang my keys while I'm in the cargo area. Ford really needs to create a setting to disable it on demand.

Some good news for you. After a recent update, I had to do a master reset. Having learned in my 2019 Escape, I went out and wrote down all my presets beforehand. When I did the reset in Sync 4A, I did NOT lose my presets! Most everything was there. I think there were a few little settings that I had to make. Ford has made significant strides in my opinion.

I can expand on this a bit. The up/down arrows, as bobyellow states, are sending and receiving data. The triangle icon is GPS. I had my Sync updated due to recall 22S14 and the triangle went away. I only had two arrows. The Fordpass app wouldn't show the location of the car because "location is disabled." I reset Sync, yada, yada, yada, and started fresh. The pointer icon is back and Fordpass knows where my car is.

Yes, there is no paper manual. It really sucks. What is even WORSE, is that the digital manual on the screen is written like they are trying to save paper. It's digital so they really COULD have been more verbose. I did find online a pdf version to download. I normally use the manual in the house anyway. https://carmanuals2.com/ford/edge-2022-owner-s-manual-119602

I love that color. Looks like you live out of town. I'd probably keep the deflector in that case. It looks fine with the dark blue. The front plate holder may not come off as cleanly as you'd like.

Did you reset your BMS after changing the battery? Most likely, that is the culprit.

I would be really surprised if the antenna weren't powered. The last time I messed with replacing a radio was in my 2008 Fusion. In the wiring harness, one of the wires was for "antenna turn on." This caused the antenna to be powered only when the radio was on.

I'm reading this as playing from the car and listening through the phone. Not sure why you would do that (or vice versa). I'm having no problem with mine really. The Sync acts weird occasionally though. If I have mp3 playing, it switches to Sirius when I first start the car or it cuts in and out as it connects to the drive. Once it gets its bearings, it works fine. The Sync 3 in my last car (2019 Escape) was flaky at first, but it worked fine after a few months. They may have a bug to work out in the Sync 4A.

Not sure about 2014 Edge. There is a You Tube that shows an Escape. Not sure if the steps are the same for all Fords though.

Did you reset the BMS after replacing the battery? That's the first thing to rule out.

My last car was a 2019 Escape. I was really disappointed that it had no CD player. But once I loaded a tiny jump drive with tons of music, I realized that it was far superior to keeping a bunch of CDs in the console that had to be swapped out. Sync manages songs by album and artist. You'd be surprised.

I would rather spend money up front and not need it than kick myself later. It appears to have been well maintained. I like that color, too.