Thanks, Haz! My 2024 Edge has been having the phone issue and 2-4 times it has locked up. Once or twice, it did a reboot and when it locked up, I held down the power button and fast forward button (about 7 seconds) to do a manual reboot.
When I have the phone issue (which is very random) I hang up and call back, and it seems to work fine.
I don't use Car Play so I don't have that issue.
Also when I transition from one screen to another, for example from navigation to music, I will sometimes get a buzzing sound about one to two seconds long.
Overall the system seems to be working ok and none of it is life threatening, other than the fact it is a bit irritating and should not be happening to a new vehicle.
I am glad to hear they are working on a fix!