I also got the same answer from Ford. However I was told that what I was explaining was image reflection of the dash pad and not a glare issue and that there is a huge difference. Glare is reflected light and image reflection is....Well, just that. What ever they want to call it, it is a real pain in the a$$.
So the answer you got I think is in regards to what you say is glare, even though you sent them some great pictures of the problem. There is a set standard for glare by DOT but not any for reflection.......YET!
I bought some Oakley polorized glasses :shades: and it worked awesome for the dash reflection, but 2 weeks later my Edge was stolen and then burned to the ground 3 miles from my home.
So when I get my 2008 Edge I will need to get another pair of glasses.
Sorry you're so unhappy with you Edge. I really loved mine. It was a sad day to see mine all burned up. Just a shell.....Thank you State Farm. :happy feet: