My wifes 2018 Edge Titanium AWD with Sync 3 navigation lost all of the audio recently. Nav functions seem to all work, only no audio. After doing some research, I am under the impression the ACM is faulty. I've tried disconnecting the battery for 20 minutes, doing a soft reset and a hard reset. Still no sound.
Looking on eBay, I see there are a few models (FT4T-19C107-KA, FT4T-19C107-KB, FT4T-19C107-KC, FT4T-19C107-KD) available for this vehicle, most for $50-$80. Before I take the dash apart to find my exact ACM model number, is there a way to find the ACM model with just the VIN? (2FMPK4K87JBC35803)
Any help would be greatly appreciated,
Al