I took it to a company that is an auto seat cover, top, and upholstery repair company. They also have to be airbag certified because it's against the law for them to work on the seat unless they are. I wouldn't let anyone touch my car who wasn't certified because they might mess up your side airbags. They should be listed under auto in a directory. My dealership told me where to go but I already knew they were the best in town by their reputation. They understood my problem and knew exactly what had to be done to fix it. I wasn't the first person they had seen with this problem and it wasn't just the Ford Edge. I would recommend this move to anyone whose seat was uncomfortable.