Hi, I'm a newbie to the forum and the problem. In short, I have a 2008 Edge that was leaking "something", which turned out to be fuel. Huh. Recall notice must have missed me.
Has been a great car for me, though I don't drive much. Only 47,000 miles on it and I was planning to have it for a good long while. Best laid plans...
Good news: It's in for repair
Bad news:
1. LAST week I put on 2 new rear brake pads and 4 new tires! $2000 worth of work. I'm worried that I just blew $2k having my car sit in the back lot of the dealer.
2. Loaner is NOT an SUV. I asked for one, was given a Ford Fusion. I am fine for a couple of weeks but after that I want an SUV, esp before the snow flies in Minnesota!
3. Dealer is supposed to call me late this week or early next with a best guess on parts. Yuck. They told my husband the last owner they had with an Edge finally gave up and traded the car in. Mine is such low mileage and with the expensive repairs/new tires, a trade in simply makes no sense for me.
What are people's recommendations about making sure my car does not come back to me (once it does) a mess, with ruined brakes, tires, and more? The dealer has been very clear they are not responsible for ANYTHING that happens to the car while it is there (neat trick). I recognize they are in the middle here with Ford, but surely someone cannot basically impound my car and then refuse to be responsible for it. I'd garage it while waiting for the tank if they would let me.
Also, any thoughts on best strategies to get a better loaner? I have the document noting that the dealer will be reimbursed up to $55/day including tax AND insurance (found that tonight), so plan to point that out to the dealership in a week or so once I know next steps.
I'm glad to be reading that people are finally getting their cars back. It does give me some hope that this will not be the marathon wait that others have suffered.
Thanks in advance for the help everyone,
Sad in St. Paul