I have shadowed this post for a bit now, as my wife and I are in the same boat - 2007 Ford Edge, 126,000 mi., at the dealership for 6 months now. Thank you all for the all of the information and shared experience (I had no idea of the insurance issue until I read it on this post.)
Had to share a "funny" story: Our original rental car was a Corolla, which my wife just laughed at, and told them to get real. They eventually gave us a Ford Escape which performed admirably until just last week when they replaced it with a Dodge Journey. The gentleman at the rental place advised us that he needed the car back because - you guessed it! - our particular model of Escape was subject to a recall.
The wife and I nearly wet our pants laughing when she called me with that news.
And to think that until this mess, that Edge had really made me a fan of Ford.
