FordService

Hey everyone, I'll be out of the office tomorrow, Friday October 10, 2014. I will be returning on Wednesday, October 15, 2014. Don’t worry one of my lovely colleagues will be here to assist if you guys need anything. It’s time for a little vacation. See ya soon! Tricia

Thanks for the info, sixponies. I sent you a response via PM. Please check your inbox and have a wonderful day! Tricia

Hello Guindalf, Your opinions and feedback are valuable to us. I’ll gladly document your dealer experience. Please PM your full name, VIN, current mileage, dealer, details of experience, and best contact number. I’ll make sure it’s noted! Tricia

Hello steeler85048, No, we are located in FL. Any dealer in your surrounding area will be happy to assist. Need help finding a one? It’s easy just click here. Have a great day! Tricia

Hello iamovertheedge2, Your opinions and feedback are valuable to us. I’ll gladly document your dealer experience. Please PM your full name, VIN, current mileage, dealer, details of experience, and best contact number. I’ll make sure it’s noted! Thanks for the mention, WWWPerfA_ZN0W. Have a great day! Tricia

Hey there CinnamonEdge, Check your PMs. Todd

Hi Edgend, Welcome to the forum! My name is Todd with Ford Service and I’m happy to meet you. My primary role is to answer any questions you may have, to assist with vehicle concerns, and to drool over pictures you post. Have a great day! Todd

Good morning engmoto, Don't forget that I'm here to help. If you've already had your dealership check this out, send me a PM with your details so I can research ways to assist. In your message, please include your full name, best daytime phone number, VIN, current mileage, and servicing dealership. Hi Lunareclipse02, Have you had this rattle looked into by your Ford Dealer? Send me some details; I'll see how to best assist. Hey CinnamonEdge, I remember when you first got your Edge. I'm glad it's treating you well. Todd

Good morning exhdo1, Have you spoken to your Ford Dealer about this? You may locate one here. Todd

Thank you for the free advertising, WWWPerfA_ZN0W! I received your PM, brantlyj, and will be replying shortly. Todd

You're welcome! Todd

Good morning yzfman, This offer always stands. I'm here to document any feedback - positive or negative. Just shoot me a PM with your full name, phone number, VIN, mileage, dealership name, and experience details. Todd

Have you had this concern checked out by your local Ford Dealer, scvandel? You may locate one (and make an appointment online) here. Todd

Good afternoon everyone! If you're still experiencing vehicle concerns, let me know. I'll look into options on my end. Todd

Hi mcali6301, I've been going through these threads with a fine-toothed comb and just saw this post. Are you still experiencing this concern? Todd

Hello kingpounds, Are you still experiencing this concern? Share some details; I'll look into options on my end. Todd

Hi sixponies, I understand this is frustrating. Our engineers take your safety and vehicle quality very seriously. I'm going to connect you with your regional customer service manager, who'll work with you and your dealer to come to a solution. Please send me a PM with your full name, phone number, VIN, current mileage, and preferred servicing dealership. Todd

Have you run this concern by your Ford Dealer, splork? Let me know. Todd

Hey everyone, Just a reminder ... If you're still experiencing this concern, shoot me a PM and I'll look into possible options on my end. Todd

Are you still experiencing these concerns, old marine and amx? Let me know and I'll look into possible options on my end. Todd

Hey there smokeatr164, Share your thoughts at Ford Social here. You never know what'll happen. Todd

Good morning jinxkwb, Are you still experiencing this concern? Todd

Good morning, JimIA! Standby; I'll send you a PM you'll be able to reply to. I'm glad you're enjoying the Edge, swanpup! Post a pic! Todd

No worries, and definitely no need to apologize, mobrien118. I have thick skin. Don't forget to take a peek at Ford Parts and Ford Accessories. Have an awesome day! Todd

Good morning donner, I recommend making an appointment with your Ford Dealer, found here. Also, what's the year and mileage of your Edge? Todd