FordService

When you take it in, Lunareclipse02, please send me a PM with your full name, phone number, VIN, mileage, and dealer name/appointment time. We'll go from there. Todd

Hey landon_chris, I'll pass these kind words along to Tricia. Remember, we're only a post away if you need us. Todd

Hello everyone, My apologies for not seeing this active thread sooner. If you are still experiencing concerns, please send me a PM with your full name, phone number, VIN, current mileage, and preferred servicing dealership. We'll work together from there. Todd

You're welcome, my friend. I understand. Give me a holler if you have any questions moving forward. Todd

Hey PaulSchott, I'm going to document your dealer feedback in my system; please send me a PM with your full name, phone number, VIN, mileage, dealership, details you'd like included. Thanks! Todd

Hi everyone, If this concern persists, please send me a PM with your full name, phone number, VIN, mileage, and preferred servicing dealership; I'll look into options on my end. Todd

Good morning, mobrien118! Have you been to your Ford Dealer for this concern? You may locate one here. If you're looking to do the repairs yourself, check out Ford Parts. I'm here if you have questions. Todd

Hey there BergerKing, I'm Todd, one of a few verified Ford customer service representatives here on the forum. My job is to answer any vehicle questions you might have, and to look into any concerns as well. You may reach me via PM, and I also scour the forums for threads where I might be able to lend a hand. Love the pic of your Edge, BTW! Todd

Hey P.A., Have you made an appointment with your Ford Dealer? Let me know and I'll look into various options on my end. Good morning J0J0, When you're happy, I'm happy. Post a pic of your Edge, and check out Ford Social here. Todd

Guten Morgen cnyle, I recommend making an appointment with your local Ford Dealer. When you do so, please send me a PM with your full name, phone number, VIN, mileage, and dealership name; I'll look into options on my end. Todd

Good morning, all! Are you still experiencing these concerns? Send me some details and I'll look into available options on my end. Todd

Hey madluk11, This certainly isn't the experience I want for you. Have you swung by your local Ford Dealer for diagnosis/repair? Our techs are in the best position to get your Edge back on track. Todd

Good morning mrwhatever, Have you made an appointment with your Ford Dealer? I'm going to look into options on my end. Are you still experiencing this concern, tamugrad2013? Todd

I'm glad things are running smoothly. If you have questions or concerns moving forward, I'm only a few clicks away. Todd

Good morning, Lunareclipse02, I encourage you to make an appointment with your local Ford Dealer here. In addition, please send me a PM with your full name, phone number, VIN, mileage, and dealer name/appointment time. I'll get this escalated. Are you still experiencing this concern, MurphieNB? Todd

Happy Friday, brihvac, I just want to stop by and let you know I replied to your post here. Todd

Good morning, brihvac, I'm going to connect you with your regional customer service manager, who'll work with you and your dealer to come to a solution. Please send me a PM with your full name, phone number, VIN, and preferred servicing dealership. Todd

Welcome to the forum, shacho! Register your ride at Ford Owner. Also ... just sayin' ... pics or it didn't happen! Todd

Good morning, tgrams41! I'm going to get this documented. Please send me a PM with your full name, phone number, VIN, mileage, and any further details I may include. We are indeed, WWWPerfA_ZN0W! Todd

Hi Laura Franks, My apologies for the delayed response. Are you still experiencing this concern? Please let me know, and I'll look into available options on my end. Thank you for the shout-out, WWWPerfA_ZN0W! You've always had our backs. Have you been to your Ford Dealer for this concern, billwasinski? I will look at some options on my end once I hear from you. Hey muddro! Enter your VIN at Ford Parts for vehicle-specific items. Have you been to your Ford Dealer for this, factor99? Hey ralik, Due to our rigorous safety standards and constant testing, not all issues result in recall or customer satisfaction programs. Have you been to the dealer to have this checked out? Same question for you, redstripe35. Have you made an appointment with you Ford Dealer to have this looked into? Todd

Hey DunePearlEdge, If you're still looking for a product, head over to Ford Parts and enter your VIN. You'll find what you're looking for. Todd

Good morning vshilling, Please send me a PM with your full name and VIN and I'll look into possible options on my end. Thanks! Hey WWWPerfA_ZN0W, I'm in no way trying to confuse anyone, but for the time being, Tricia and I will be working concurrently on the Ford Edge Forum. Have no fear ... we sit near each other so nothing will be missed. Very true, akirby. Check here to see if a vehicle is part of an active recall. Todd

I'm glad to be back, WWWPerfA_ZN0W. Although I graduated with my English degree, I had to look up the definition of "mercurial." I'm blaming it on the current lack of coffee. This made me chuckle. Have a great day, akirby! Todd

Hey hey! I'm back for a short while. :-) I'm sort of floating between platforms at the moment. I'll be jumping in on some posts, but Tricia remains your representative here on the forum. I guess I just had to come back and see my friends! Todd

Hey Kit Kat, Be sure to let us know if you decide to head to your Ford Dealer, so we'll be able to look into options on our end. Good afternoon TheWizard, This option is not possible, as it is part of your Edge's safety system. Let us know if you have further questions. Todd