Starstruk

wasn't trying to win anything - @ 10 seconds until I had an answer on this forum, yes I know about the physical key - and my 2006 Touareg had keyless entry on all 4 doors - so it wasn't really new. Just wanted to say thanks. Won't happen again.

Got a soapbox too - Yes it is an important question, as I found out. Both Ford dealers are programmed in my phone. No time wasted there. This forum is bookmarked and you don't have to log in to search for an answer. I typed "no key detected" in the search box, and in about 10 seconds I had an answer that worked. Not sure how I was supposed to already know this - my salesman didn't say - Oh BTW, someday you are going to try and start your car and this is whats going to happen... and, here's a list of a hundred other things that may go wrong someday. Not finding an answer is not the issue - I would have taken the other car sitting in the driveway and dealt with it later. I did take time to read the manual - all the new things such as sync, navigation, sirius radio, etc - things that are different in this vehicle, and yes those features are neat. I downloaded the pdf to my phone so I will have it at my fingertips in the future. Over coffee this morning it still took about 15 minutes to find it in the pdf manual - because searching "no key detected" won't get you to any reference on what to do. However if you are patient and search just "key" there is a reference on what to do "if your car won't start" on pg 175 of 571 pages.... and there is no "troubleshooting" section in the manual either. They want you to call for service. I didn't post a question, but I did say thanks for the answer to the person that did. I agree, most questions can be answered in the manual, however "easily" is not a word I would use in this case. I equate it to opening your mouth when there is "no key detected" Have a nice day.

MR akirby - moderator, I did look over the manual when I bought the car .... 3 months ago - but 45 minutes before I'm supposed to be at a funeral was not the time to dig it out. I called two dealers, who should have known what to do, but didn't. I checked the forum next as I had done with my previous vehicle - a VW Touareg. All I wanted to do is offer thanks for the posts and info - something that has never "irked someone" on any other forum I have ever posted, especially to say thanks! Please consider there may be extenuating circumstances before criticizing someone. Nice welcome to the Edge forum.

Thank you Ford Edge Forum!! Today my 3 month old Edge Limited failed as per this topic. I tried both keyfobs - every button functioned as normal - tailgate, remote start, lock, unlock, rear liftgate - but both said "no key detected" when the start button was pushed. I called the dealership I bought the car from, and they said I would have to call roadside assistance and have it towed to the nearest dealership. I was really ticked! 3 months old and this.... The local dealership's service dept isn't open on Saturdays - but their sales guy said the same thing - I would have to have it towed on Monday and they would check it out. My next thought was to check this forum - owners always seem to know what to do. Sure enough, instructions for using the slot in the console were followed and the car immediately started and has been working fine since. I will take it in to the dealership on Monday, but I will be driving it in thanks to the forum! Hopefully the techs have more of a clue than the sales people. Kurt