One hopes new designs are fully vetted prior to release. But, the first few buyers will always be on the leading edge of the wave, for better or worse. You get to enjoy/brag about your vehicle first, but also usually get to discover problems first. Again, I don't wish this on anyone, and you should certainly follow up with your selling dealership, and Ford, as appropriate, and don't give up. I hope they will get the Engineers working on this issue pronto.
I am only a customer myself, and I understand this is a business, but I will not only advocate for Ford, but also "dog" them when needed to solve a problem that needs solving. Business is never about just business. It is a relationship based on trust, like anything else. Simple as that.