I have a 2012 five month old Edge. About three weeks ago the sunshade motor starting making a grinding abnormal noise. I took the car to my local service provider and was told "nothing is wrong, the noise is normal". I argued and lost the argument. Well- three days ago when opening the sunshade - the shade fell down around the sides and would not retract. Back to the dealer and they ordered and installed a new shade. Problem is- they installed it incorrectly!! Now, its back to service once again... Probably my 15th visit since purchase. I truly loathe the day I bought this Edge.