I had the same problem on my 2011 Edge. I called Ford customer service and they seemed to care less. I told them that short of people dying, I hope this turns out like the GM fiasco. Ihad the throttle body replaced for roughly $700. My wife still didn't feel safe and was REALLY pissed off at FORD. Later that week, traded in the car. Was upsidedown on the payment, but would rather that than to be squished by a semi on the interstate.
BTW: Had door ajar issue as well.