akirby

You honestly think most 2011+ Edge owners are computer geeks who care about Flash code or processor levels? All most care about is does it work and if not when will it be fixed. You also need to stop assuming that every MFT owner is having problems (they're not and we've proven it time and time again). That in no way is meant to minimize the problems that some people have had and continue to have - but you need to keep this in perspective.

And the vast majority of Edge owners don't care about such things - they just want to know when and where this update will be available and what it will look like. That's why I started the other thread. Perhaps I overreacted. There's no problem with saying it does or doesn't use Flash or who coded it or what might have changed. The problem I had was when certain individuals started drawing conclusions and griping about it which IMO was unwarranted until someone actually tried the update. So discuss, vent, gripe - whatever makes you feel better.

I understand your desire for knowledge but let's be serious - what company is going to release that type of information, especially before the product is even released? And I assume the reason you want to know is so you can make some determination of whether you think the problems are fixed or not. And what I've been trying to point out is that you can't make any determination of the performance of the new software based on those facts. The only way to know is to test it. So while the facts of what was done would be interesting to know, they're not relevant to the success of the rewrite. But like I said above - feel free to vent, bitch, gripe, moan and groan about what Ford is or isn't doing and I'll stay out of it. Just keep it in this thread please.

I would expect it to be available shortly after the new release is out in January - if they've decided to do it.

That was directed at the person who accused me of censorship.

This is for new information as it becomes available. Nothing concrete other than what's already been reported.

This thread is for sharing information about the upcoming rewrite and new release for the My Ford Touch and My Lincoln Touch software. If you want to complain about it please go here.

Ok - you want a sandbox where you can bitch and gripe with each other? Do it here and I'll stay out of it. I'll start another thread for the people who just want reliable information without having to listen to all of the crap.

I haven't deleted or edited any posts. I won't let this turn into a personal bitchfest. If that's all you want to do then go to Facebook or start your own forum. Feel free to share and discuss any factual information about the rewrite that all Edge owners might be interested in.

Neither one of us knows for sure how they set up the timing, but if they say in the owner's manual that Premium yields better performance then the only possible explanation is that the PCM is able to advance the timing to take advantage of the higher octane. You see this in luxury vehicles all the time - except they advertise the higher power on Premium and they must advertise the fact that Premium is either required or recommended. Ford has specifically chosen to advertise Regular fuel only as a marketing advantage. People don't like to be forced to buy premium fuel. You can easily set it up for Premium and retard the timing for Regular. Of course it could be a misprint in the owner's manual too.

And everyone else finds all of the speculation and hand wringing about something that hasn't even been released yet to be annoying. All I'm asking is to wait and see how the new version performs before complaining about it. Sharing information is fine but you don't have to make wild assumptions and complain constantly.

Correct. It means the factory PCM tune will advance the timing to take advantage of the higher octane to provide a slight power increase.

It's not an assumption - it's been reported by multiple inside sources including one to me personally that Microsoft was being brought in to rewrite the software. It's all moot speculation until we see the new product.

I don't see how you can make that assumption. I believe the underlying software was rewritten due to the extent of the bugs. That's a ridiculous statement. Ford totally screwed up but they've been putting forth a huge effort to get it fixed, starting with at least 6 new software releases in less than a year and a totally new version in just over a year including bringing in Microsoft. You can't rewrite complicated software like this in a month or two - it takes at least 6 months and sometimes longer. I realize owners with problems are not happy and want to vent but let's keep it accurate.

The 2011 Edge and 2012 Focus are new vehicles. The 2012 Edge isn't much different from the 2011.

Not really. Ford would love to hold their dealers accountable for anything but the fact is that state automotive franchise laws that were enacted decades ago protect the dealers from Ford. Ford can't control the dealers or tell them how to run their business. Unless the dealer is doing something illegal their hands are tied. There is nothing Ford can do about it.

This is what Ford hears. "Hey - I had this problem with my car so I changed the PCM and all the coils on my own and now I want you to pay for it." How do they know you diagnosed it correctly? How do they know it wasn't a wire gnawed by a rat? Now multiply your situation by hundreds that happen every year (maybe thousands) and you should be able to understand why Ford can't just take your word for it. I think if you had a dealer diagnosis before the repair was performed then it would be a different response. If you still don't understand Ford's position then you're not being logical. And I do hope you get the dealer to reimburse you for the parts since they lied to you.

My only issue is your assertion that Ford is purposely denying a claim that they know is valid. I don't believe that because they have fixed others and covered it under the emissions warranty with no questions asked. It's all in how the dealer presents it to Ford. All Ford sees is that you replaced some parts on your own and you don't have a dealer standing up for you saying that it was the PCM that was bad in the first place and that all the coils had to be replaced. You don't have a Ford dealer diagnosis that says the PCM is bad. Ford's position on this is understandable given the circumstances. I'm not blaming you because you checked with the dealer. I'm blaming the dealer and that's who I think you should sue IF you have the evidence of what they told you.

Sounds like the dealer screwed you, not Ford. If you have the TSB and proof they said it wasn't covered by the emissions warranty then you should have an open and shut small claims case against the dealer. Ford is totally dependent on the dealer's diagnosis and in this case there is no way for them to determine whether the problem was the PCM per the TSB or not. Again - the TSB doesn't change the warranty - it's just saying that the PCM is covered by either the bumper to bumper or the emissions warranty. Had your dealer confirmed a bad PCM I believe Ford would have repaired it under warranty. If you have the original parts you could see if another Ford dealer could help you before resorting to a lawsuit.

I'm not aware of other Navigation radio versions unless somebody put in an aftermarket version. Can you post some pictures?

That's not the new Lincoln design - the MKS was just a refresh and was done before Wolff took over. We'll see Wolff's first design on the new MKZ at the Detroit Auto Show. Here is a sneak preview. This should be the new face of Lincoln going forward as each new vehicle gets a full redesign.

Go to http://motorcraftservice.com -> Owner Guides, select 2007 Edge and view the Navigation Supplement. It shows the screen shots.

www.helminc.com

It's in the Navigation supplement. FM->Show Options->RDS

Nobody is telling anyone how to feel. As of right now all of the facts point to a successful rewrite. Until we have more facts to go on it's pointless to speculate.