mjlopezcsm

I purchased my 2011 Ford Edge and was having the same problem. It worked the first night and then wouldn't connect the next day, and I haven't been able to get it to work until today. I don't know if the wireless network near my home had something to do with it, but I went into the settings of my Edge and changed the priority from wireless to blue tooth, and then when I arrived to work I was able to properly add the phone where it showed SYNC in the BT area of my phone. What amazes me is that there seems to be so many different ways to add a phone, and what worked for me today might not necessarily work tomorrow. Good luck....Mike