just guessing, but what may have happened is that when your "latest" version was loaded, they did not pass the successful update back to syncmyride site. If you have done an update from Sync there are 3 steps, download the update to thumb drive, load update in car, then come back to sync sight with USB plugged into computer and acknowledge the update was successful, I think when you click the update status button , the usb drive you used passes the status back to sync.