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That is SYNC with MyFord Touch (SYNC 2). The Edge had that 2013-2016. 2017-2020 is SYNC 3. 2021+ is SYNC 4A. 2007-2012 is SYNC with voice activated nav. Only 2013 and newer, SYNC3/4a support Carplay. I don't know if the early SYNC 3 in this vehicle needs an updated hub for CarPlay (I don't think it does).   There are various options if it has SYNC2 and CarPlay, very DIY or kits to SYNC 3, or some add on boards.

Mine did the same thing. It has nothing to do with tire size or shocks. Just cheaply made felt liners. When it rains the tires sling water, saturate them, they get heavy and just fall. It’s a terrible design. Mine started when my car was about a year old. My question is, are the replacement liners also felt or plastic?

You can get the connector and or a repair pigtail from Ford at a very steep price.  That connector and the connection pins are commercially available.  The problem is figuring out who made the connector.  I start out by getting the Ford part number from the wiring diagram and searching for that number.  Often an ad will tell you the part number for the manufacturer of the connector.  A lot of them are made by Molex.  The listing on for connector on sites like Digikey will tell you the connection pins that fit into the connector.

@Bunky: It is presently unclear what Ford Engineering's remedy will be.   The most recent listing of Components Requiring a Repair Validation Code (RVC), and the various authorities involved, is available here...     Good luck!  

Hi, I am looking to buy a Ford Edge and trying to work out the versions of Sync Systems. I can see clearly the difference with Sync 2 and 3 in some adverts ass the software looks completely different. But on some adverts on auto trader they say they have Sync 3 but the images of the screen look different. Is it possible to have sync 3 with this interface?   I am looking to ensure it can be software updated to give Apple Car Play functions and I have read that Sync 2 is a whole swap out.   I tried asking a car dealer who told me auto trader pulls the information from the VIN and is quite accurate but wouldn't actually check for me.   Hoping for some help   Thank you Colin    

Components Requiring a Repair Validation Code (RVC) for Warranty* (updated 12-May-2025)   RVCs may be obtained using different methods as noted in this chart:   Pinpoint Test (PPT) or Guided Routine Manual RVC Form Dealer Software Support Hotline (DSSH)** PPT/DSSH ✓   ✓ DSSH     ✓ PPT/Manual ✓ ✓     For VINs with the following outstanding Field Service Actions, RVCs may be obtained using the Manual RVC form. Field Service Action Number Component 23C25 IPC 25C02 IPC   ** IMPORTANT information about using the DSSH: Use the PTS Diagnostics and Workshop tabs to determine the correct test or routine for the vehicle concern. DSSH is provided only when diagnostics direct a component replacement. Do not remove the component prior to submitting a Technical Support Request (TSR) to the DSSH. * The charts below are general guidelines for vehicles and components requiring an RVC for warranty claims. Specific vehicle base or extended warranty coverage must be confirmed using the warranty start date or mileage. Country or state regulations can affect warranty periods for emission-related components.   2025 Model Year Vehicle SYNC Accessory Protocol Interface Module (APIM) 14D212 / 14G371 / 14H522 Display Screen Equipped with SYNC 10D885 Image Processing Module A (IPMA) 14G647 / 19H406 Image Processing Module B (IPMB) 19H405 Powertrain Control Module (PCM) 12A650 Power Steering Control Module (PSCM) 3504 Body Control Module (BCM) 15604 Gateway Module (GWM) 14G490 Telematics Control Unit Module (TCU) 14F546 / 14G229 Instrument Panel Cluster (IPC) 10849 2025 Aviator PPT/DSSH PPT/Manual DSSH   PPT/DSSH   DSSH DSSH DSSH DSSH 2025 Bronco PPT/DSSH PPT/Manual DSSH DSSH PPT/DSSH PPT/Manual DSSH DSSH DSSH DSSH 2025 Bronco Sport PPT/DSSH PPT/Manual DSSH   PPT/DSSH PPT/Manual DSSH DSSH DSSH DSSH 2025 Corsair PPT/DSSH PPT/Manual DSSH   PPT/DSSH   DSSH DSSH DSSH DSSH 2025 E-350/450 PPT/DSSH PPT/Manual     PPT/DSSH   DSSH     DSSH 2025 Escape PPT/DSSH PPT/Manual DSSH   PPT/DSSH   DSSH DSSH DSSH DSSH 2025 Expedition PPT/DSSH PPT/Manual DSSH   PPT/DSSH   DSSH DSSH DSSH DSSH 2025 Explorer PPT/DSSH PPT/Manual DSSH DSSH PPT/DSSH   DSSH DSSH DSSH DSSH 2025 F-150 PPT/DSSH PPT/Manual DSSH   PPT/DSSH PPT/Manual DSSH DSSH DSSH DSSH 2025 F-250-600 Super Duty PPT/DSSH PPT/Manual DSSH   PPT/DSSH PPT/Manual DSSH DSSH DSSH DSSH 2025 F-53 Motorhome/F-59 Strip Chassis         PPT/DSSH   DSSH       2025 F-650/750 PPT/DSSH PPT/Manual     PPT/DSSH   DSSH     DSSH 2025 Maverick PPT/DSSH PPT/Manual DSSH   PPT/DSSH PPT/Manual DSSH DSSH DSSH DSSH 2025 Mustang PPT/DSSH PPT/Manual DSSH DSSH PPT/DSSH   DSSH DSSH DSSH DSSH 2025 Mustang Mach-E PPT/DSSH PPT/Manual DSSH DSSH PPT/DSSH PPT/Manual DSSH DSSH DSSH DSSH 2025 Nautilus PPT/DSSH PPT/Manual DSSH   PPT/DSSH   DSSH DSSH DSSH DSSH 2025 Navigator PPT/DSSH PPT/Manual DSSH   PPT/DSSH   DSSH DSSH DSSH DSSH 2025 Ranger PPT/DSSH PPT/Manual DSSH   PPT/DSSH   DSSH DSSH DSSH DSSH 2025 Transit PPT/DSSH PPT/Manual DSSH   PPT/DSSH PPT/Manual DSSH DSSH DSSH DSSH   2024 Model Year Vehicle SYNC Accessory Protocol Interface Module (APIM) 14D212 / 14G371 / 14H522 Display Screen Equipped with SYNC 10D885 Image Processing Module A (IPMA) 14G647 / 19H406 Image Processing Module B (IPMB) 19H405 Powertrain Control Module (PCM) 12A650 Power Steering Control Module (PSCM) 3504 Body Control Module (BCM) 15604 Gateway Module (GWM) 14G490 Telematics Control Unit Module (TCU) 14F546 / 14G229 Instrument Panel Cluster (IPC) 10849 2024 Aviator PPT/DSSH PPT/Manual DSSH DSSH PPT/DSSH   DSSH     DSSH 2024 Bronco PPT/DSSH PPT/Manual DSSH DSSH PPT/DSSH PPT/Manual DSSH DSSH DSSH DSSH 2024 Bronco Sport PPT/DSSH PPT/Manual DSSH DSSH PPT/DSSH PPT/Manual DSSH     DSSH 2024 Corsair PPT/DSSH PPT/Manual DSSH   PPT/DSSH   DSSH DSSH DSSH DSSH 2024 E-350/450 PPT/DSSH PPT/Manual DSSH   PPT/DSSH   DSSH     DSSH 2024 Edge PPT/DSSH PPT/Manual DSSH DSSH PPT/DSSH   DSSH DSSH DSSH DSSH 2024 Escape PPT/DSSH PPT/Manual DSSH   PPT/DSSH   DSSH DSSH DSSH DSSH 2024 Expedition PPT/DSSH PPT/Manual DSSH   PPT/DSSH   DSSH DSSH DSSH DSSH 2024 Explorer PPT/DSSH PPT/Manual DSSH DSSH PPT/DSSH   DSSH     DSSH 2024 F-150 PPT/DSSH PPT/Manual DSSH   PPT/DSSH PPT/Manual DSSH DSSH DSSH DSSH 2024 F-250-600 Super Duty PPT/DSSH PPT/Manual DSSH   PPT/DSSH PPT/Manual DSSH DSSH DSSH DSSH 2024 F-53 Motorhome/F-59 Strip Chassis     DSSH   PPT/DSSH   DSSH       2024 F-650/750 PPT/DSSH PPT/Manual DSSH   PPT/DSSH   DSSH     DSSH 2024 Maverick PPT/DSSH PPT/Manual DSSH   PPT/DSSH PPT/Manual DSSH     DSSH 2024 Mustang PPT/DSSH PPT/Manual DSSH DSSH PPT/DSSH   DSSH DSSH DSSH DSSH 2024 Mustang Mach-E PPT/DSSH PPT/Manual DSSH DSSH PPT/DSSH PPT/Manual DSSH DSSH DSSH DSSH 2024 Nautilus PPT/DSSH PPT/Manual DSSH   PPT/DSSH   DSSH DSSH DSSH DSSH 2024 Navigator PPT/DSSH PPT/Manual DSSH   PPT/DSSH   DSSH DSSH DSSH DSSH 2024 Ranger PPT/DSSH PPT/Manual DSSH   PPT/DSSH   DSSH DSSH DSSH DSSH 2024 Transit PPT/DSSH PPT/Manual DSSH DSSH PPT/DSSH PPT/Manual DSSH DSSH DSSH DSSH   2023 Model Year Vehicle SYNC Accessory Protocol Interface Module (APIM) 14D212 / 14G371 / 14H522 Display Screen Equipped with SYNC 10D885 Image Processing Module A (IPMA) 14G647 / 19H406 Image Processing Module B (IPMB) 19H405 Powertrain Control Module (PCM) 12A650 Power Steering Control Module (PSCM) 3504 Body Control Module (BCM) 15604 Gateway Module (GWM) 14G490 Telematics Control Unit Module (TCU) 14F546 / 14G229 Instrument Panel Cluster (IPC) 10849 2023 Aviator PPT/DSSH PPT/Manual DSSH DSSH PPT/DSSH   DSSH     DSSH 2023 Bronco PPT/DSSH PPT/Manual DSSH DSSH PPT/DSSH PPT/Manual DSSH DSSH DSSH DSSH 2023 Bronco Sport PPT/DSSH PPT/Manual DSSH DSSH PPT/DSSH PPT/Manual DSSH     DSSH 2023 Corsair PPT/DSSH PPT/Manual DSSH   PPT/DSSH   DSSH DSSH DSSH DSSH 2023 E-350/450 PPT/DSSH PPT/Manual DSSH   PPT/DSSH   DSSH     DSSH 2023 Edge PPT/DSSH PPT/Manual DSSH DSSH PPT/DSSH   DSSH DSSH DSSH DSSH 2023 Escape PPT/DSSH PPT/Manual DSSH   PPT/DSSH   DSSH DSSH DSSH DSSH 2023 Expedition PPT/DSSH PPT/Manual DSSH   PPT/DSSH   DSSH DSSH DSSH DSSH 2023 Explorer PPT/DSSH PPT/Manual DSSH DSSH PPT/DSSH   DSSH     DSSH 2023 F-150 PPT/DSSH PPT/Manual DSSH   PPT/DSSH PPT/Manual DSSH DSSH DSSH DSSH 2023 F-250-600 Super Duty PPT/DSSH PPT/Manual DSSH   PPT/DSSH PPT/Manual DSSH DSSH DSSH DSSH 2023 F-53 Motorhome/F-59 Strip Chassis     DSSH   PPT/DSSH   DSSH       2023 F-650/750 PPT/DSSH PPT/Manual DSSH   PPT/DSSH   DSSH     DSSH 2023 Maverick PPT/DSSH PPT/Manual DSSH   PPT/DSSH PPT/Manual DSSH     DSSH 2023 Mustang PPT/DSSH PPT/Manual DSSH   PPT/DSSH   DSSH     DSSH 2023 Mustang Mach-E PPT/DSSH PPT/Manual DSSH DSSH PPT/DSSH PPT/Manual DSSH DSSH DSSH DSSH 2023 Nautilus PPT/DSSH PPT/Manual DSSH DSSH PPT/DSSH   DSSH DSSH DSSH DSSH 2023 Navigator PPT/DSSH PPT/Manual DSSH   PPT/DSSH   DSSH DSSH DSSH DSSH 2023 Ranger PPT/DSSH PPT/Manual DSSH   PPT/DSSH   DSSH     DSSH 2023 Transit PPT/DSSH PPT/Manual DSSH DSSH PPT/DSSH PPT/Manual DSSH DSSH DSSH DSSH 2023 Transit Connect PPT/DSSH PPT/Manual DSSH   PPT/DSSH   DSSH     DSSH   2022 Model Year Vehicle SYNC Accessory Protocol Interface Module (APIM) 14D212 / 14G371 / 14H522 Display Screen Equipped with SYNC 10D885 Image Processing Module A (IPMA) 14G647 / 19H406 Image Processing Module B (IPMB) 19H405 Powertrain Control Module (PCM) 12A650 Power Steering Control Module (PSCM) 3504 Gateway Module (GWM) 14G490 Telematics Control Unit Module (TCU) 14F546 / 14G229 2022 Aviator PPT/DSSH PPT/Manual DSSH DSSH PPT/Manual       2022 Bronco PPT/DSSH PPT/Manual DSSH DSSH PPT/Manual PPT/Manual PPT/Manual PPT/Manual 2022 Bronco Sport PPT/DSSH PPT/Manual DSSH DSSH PPT/Manual PPT/Manual     2022 Corsair PPT/DSSH PPT/Manual DSSH DSSH PPT/Manual       2022 E-350/450 PPT/DSSH PPT/Manual DSSH   PPT/Manual       2022 EcoSport PPT/DSSH PPT/Manual     PPT/Manual       2022 Edge PPT/DSSH PPT/Manual DSSH DSSH PPT/Manual   PPT/Manual PPT/Manual 2022 Escape PPT/DSSH PPT/Manual DSSH DSSH PPT/Manual       2022 Expedition PPT/DSSH PPT/Manual DSSH   PPT/Manual   PPT/Manual PPT/Manual 2022 Explorer PPT/DSSH PPT/Manual DSSH DSSH PPT/Manual       2022 F-150 PPT/DSSH PPT/Manual DSSH   PPT/Manual PPT/Manual PPT/Manual PPT/Manual 2022 F-250-600 Super Duty PPT/DSSH PPT/Manual DSSH DSSH PPT/Manual   PPT/Manual PPT/Manual 2022 F-53 Motorhome/F-59 Strip Chassis     DSSH   PPT/Manual       2022 F-650/750 PPT/DSSH PPT/Manual DSSH   PPT/Manual       2022 Maverick PPT/DSSH PPT/Manual DSSH   PPT/Manual PPT/Manual     2022 Mustang PPT/DSSH PPT/Manual DSSH   PPT/Manual       2022 Mustang Mach-E PPT/DSSH PPT/Manual DSSH DSSH PPT/Manual PPT/Manual PPT/Manual PPT/Manual 2022 Nautilus PPT/DSSH PPT/Manual DSSH DSSH PPT/Manual   PPT/Manual PPT/Manual 2022 Navigator PPT/DSSH PPT/Manual DSSH   PPT/Manual   PPT/Manual PPT/Manual 2022 Ranger PPT/DSSH PPT/Manual DSSH   PPT/Manual       2022 Transit PPT/DSSH PPT/Manual DSSH DSSH PPT/Manual PPT/Manual PPT/Manual PPT/Manual 2022 Transit Connect PPT/DSSH PPT/Manual DSSH   PPT/Manual         2021 Model Year Vehicle SYNC Accessory Protocol Interface Module (APIM) 14D212 / 14G371 / 14H522 Display Screen Equipped with SYNC 10D885 Powertrain Control Module (PCM) 12A650 Power Steering Control Module (PSCM) 3504 Gateway Module (GWM) 14G490 Telematics Control Unit Module (TCU) 14F546 / 14G229 2021 Aviator PPT/DSSH PPT/Manual PPT/Manual       2021 Bronco PPT/DSSH PPT/Manual PPT/Manual PPT/Manual PPT/Manual PPT/Manual 2021 Bronco Sport PPT/DSSH PPT/Manual PPT/Manual PPT/Manual     2021 Corsair PPT/DSSH PPT/Manual PPT/Manual       2021 E-350/450 PPT/DSSH PPT/Manual PPT/Manual       2021 EcoSport PPT/DSSH PPT/Manual PPT/Manual       2021 Edge PPT/DSSH PPT/Manual PPT/Manual   PPT/Manual PPT/Manual 2021 Escape PPT/DSSH PPT/Manual PPT/Manual       2021 Expedition PPT/DSSH PPT/Manual PPT/Manual       2021 Explorer PPT/DSSH PPT/Manual PPT/Manual       2021 F-150 PPT/DSSH PPT/Manual PPT/Manual PPT/Manual PPT/Manual PPT/Manual 2021 F-250-600 Super Duty PPT/DSSH PPT/Manual PPT/Manual       2021 F-53 Motorhome/F-59 Strip Chassis     PPT/Manual       2021 F-650/750 PPT/DSSH PPT/Manual PPT/Manual       2021 Mustang PPT/DSSH PPT/Manual PPT/Manual       2021 Mustang Mach-E PPT/DSSH PPT/Manual PPT/Manual PPT/Manual PPT/Manual PPT/Manual 2021 Nautilus PPT/DSSH PPT/Manual PPT/Manual   PPT/Manual PPT/Manual 2021 Navigator PPT/DSSH PPT/Manual PPT/Manual       2021 Ranger PPT/DSSH PPT/Manual PPT/Manual       2021 Transit PPT/DSSH PPT/Manual PPT/Manual PPT/Manual     2021 Transit Connect PPT/DSSH PPT/Manual PPT/Manual         2020 Model Year Vehicle SYNC Accessory Protocol Interface Module (APIM) 14D212 / 14G371 / 14H522 Display Screen Equipped with SYNC 10D885 Powertrain Control Module (PCM) 12A650 Power Steering Control Module (PSCM) 3504 Body Control Module (BCM) 15604 Electric Brake Booster (EBB) 2005 Steering Effort Control Module (SECM) 3600 Anti-Lock Brake Module (ABS) Hydraulic Control Unit (HCU) 2C219 / 2C215 / 2B373 / 2C405 / 2C286 / 2B513 Heating, Ventilation and Air Conditioning Module (HVAC) 19980 Front Controls Interface Module (FCIM) 18842 Instrument Panel Cluster (IPC) 10849 Glow Plug Control Module (GPCM) 12B533 2020 Aviator PPT/Manual PPT/Manual PPT/Manual PPT/Manual   PPT/Manual   PPT/Manual         2020 Continental PPT/Manual PPT/Manual PPT/Manual PPT/Manual PPT/Manual   PPT/Manual PPT/Manual     PPT/Manual   2020 Corsair PPT/Manual PPT/Manual PPT/Manual PPT/Manual   PPT/Manual   PPT/Manual     PPT/Manual   2020 EcoSport PPT/Manual PPT/Manual PPT/Manual PPT/Manual       PPT/Manual         2020 Edge PPT/Manual PPT/Manual PPT/Manual PPT/Manual     PPT/Manual PPT/Manual   PPT/Manual PPT/Manual   2020 Escape PPT/Manual PPT/Manual PPT/Manual PPT/Manual       PPT/Manual PPT/Manual   PPT/Manual   2020 Expedition PPT/Manual PPT/Manual PPT/Manual PPT/Manual       PPT/Manual     PPT/Manual   2020 Explorer PPT/Manual PPT/Manual PPT/Manual PPT/Manual   PPT/Manual   PPT/Manual     PPT/Manual   2020 F-150 PPT/Manual PPT/Manual PPT/Manual PPT/Manual PPT/Manual     PPT/Manual   PPT/Manual PPT/Manual PPT/Manual 2020 F-250-600 Super Duty PPT/Manual PPT/Manual PPT/Manual   PPT/Manual   PPT/Manual PPT/Manual   PPT/Manual PPT/Manual PPT/Manual 2020 F-53 Motorhome/F-59 Strip Chassis     PPT/Manual         PPT/Manual         2020 Fusion PPT/Manual PPT/Manual PPT/Manual PPT/Manual PPT/Manual     PPT/Manual   PPT/Manual PPT/Manual   2020 MKZ PPT/Manual PPT/Manual PPT/Manual PPT/Manual PPT/Manual     PPT/Manual   PPT/Manual PPT/Manual   2020 Mustang PPT/Manual PPT/Manual PPT/Manual PPT/Manual PPT/Manual     PPT/Manual   PPT/Manual PPT/Manual   2020 Nautilus PPT/Manual PPT/Manual PPT/Manual PPT/Manual PPT/Manual     PPT/Manual   PPT/Manual PPT/Manual   2020 Navigator PPT/Manual PPT/Manual PPT/Manual PPT/Manual       PPT/Manual     PPT/Manual   2020 Ranger PPT/Manual PPT/Manual PPT/Manual PPT/Manual       PPT/Manual     PPT/Manual   2020 Transit PPT/Manual PPT/Manual PPT/Manual PPT/Manual       PPT/Manual     PPT/Manual PPT/Manual 2020 Transit Connect PPT/Manual PPT/Manual PPT/Manual PPT/Manual       PPT/Manual     PPT/Manual     2019 Model Year Vehicle Powertrain Control Module (PCM) 12A650 2019 Continental PPT/Manual 2019 E-350/450 PPT/Manual 2019 EcoSport PPT/Manual 2019 Edge PPT/Manual 2019 Escape PPT/Manual 2019 Expedition PPT/Manual 2019 Explorer PPT/Manual 2019 F-150 PPT/Manual 2019 F-250-550 Super Duty PPT/Manual 2019 F-53 Motorhome/F-59 Strip Chassis PPT/Manual 2019 Fiesta PPT/Manual 2019 Flex PPT/Manual 2019 Fusion PPT/Manual 2019 MKC PPT/Manual 2019 MKT PPT/Manual 2019 MKZ PPT/Manual 2019 Mustang PPT/Manual 2019 Nautilus PPT/Manual 2019 Navigator PPT/Manual 2019 Ranger PPT/Manual 2019 Taurus PPT/Manual 2019 Transit PPT/Manual 2019 Transit Connect PPT/Manual   2018 Model Year Vehicle Powertrain Control Module (PCM) 12A650 2018 C-MAX Hybrid PPT/Manual 2018 Continental PPT/Manual 2018 E-350/450   2018 EcoSport PPT/Manual 2018 Edge PPT/Manual 2018 Escape PPT/Manual 2018 Expedition PPT/Manual 2018 Explorer PPT/Manual 2018 F-250-550 Super Duty   2018 F-53 Motorhome/F-59 Strip Chassis   2018 Fiesta PPT/Manual 2018 Flex PPT/Manual 2018 Focus PPT/Manual 2018 Focus RS PPT/Manual 2018 Fusion PPT/Manual 2018 MKC PPT/Manual 2018 MKT PPT/Manual 2018 MKX PPT/Manual 2018 MKZ PPT/Manual 2018 Mustang PPT/Manual 2018 Navigator PPT/Manual 2018 Taurus PPT/Manual 2018 Transit PPT/Manual 2018 Transit Connect PPT/Manual  

Does this mean that the APIM has to be replaced?  I know the APIM cannot be replaced under warranty without approval from Ford as a way of managing warranty cost?

Ford has issued the Full U.S. Dealer Bulletin for Safety Recall 25S52, affecting eleven (11) U.S. Nautilus vehicles.   Ford of Canada has not yet released their Full Dealer Bulletin, affecting many more Canadian-market Nautilus vehicles, but it will be added here once it's released.     ***  The following Dealer Bulletin has been edited to provide the information most relevant to Forum members. ***     The Technical Instructions, which provide the service procedure to dealership technicians, and a Vehicle Feature Customer Acknowledgement form, which must be signed by the vehicle owner, are attached below as PDF documents...   Safety Recall 25S52 - Technical Instructions.pdf Safety Recall 25S52 - Vehicle Feature Customer Acknowledgement.pdf

While providing no additional information, Ford has elevated its earlier PTS Alert notification to a Special Service Message, a level of communication which is submitted to the National Highway Transportation Safety Administration (NHTSA), which eventually posts such messages to its website.   The broadly-described population of potentially affected vehicles, and the indication that this will-not-update condition is the direct result of Ford Engineering de-activating the vehicles' APIMs from performing normal updates, are especially noteworthy -- as is Ford urgency in preceding the SSM with its PTS Alert.    This post will be updated when additional information and/or actions are announced by Ford.       SSM 53966 - 2021-2025 Various Vehicles - SYNC4 - General System Performance And Stability - Programming No Longer Available   Some 2021-2025 Ford/ Lincoln vehicles equipped with SYNC4 may not be able to perform an update to the accessory protocol interface module (APIM). This may be due to the software in the APIM. Ford Engineering has de-activated the ability to update these SYNC4 APIM modules as applicable, and the Ford Diagnosis and Repair System (FDRS) will not present an update for the APIM module. Some existing directed repairs may be impacted, check Professional Technician System (PTS) before attempting any specific technical service bulletin (TSB)/special service message (SSM) and check field service action (FSA) landing pages before attempting any FSA repairs. For any vehicle repairs requiring a software update that includes an APIM update in the programming sequence, if the 5-digit product code for the APIM software is equal to or lower than 23187, do not attempt to update affected modules at this time. To determine the 5-digit product code for the APIM software on the vehicle, while the vehicle center display screen is powered up with ignition in run or accessory, go to Settings > General > About SYNC. Find the 5-digit code (example: “SYNC 4, Software Version: 23187_PRODUCT”). If further support is required, follow normal internal dealer escalation process.  

The blue power wire in the door is a lot of work to get at.  I saw a video where someone split the power wire from the window motor to the switch, thus bypassing the broken power wire in the door.  Does anyone know if this could create other problems?